Branch ATM Locations
Junction Shopping Centre Branch
Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra
Accra Financial Centre
Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra
Accra Mall
Near Tetteh Quarshie Inter-change
Spintex Road
Achimota Mall
Near Dome, St. Johns Junction
Accra-Nsawam Road
West Hills Mall
West Hills Mall
Dunkonah - Accra
Tema
Giaan Towers
Hospital Road
Community 11 - Tema
Airport Branch
1 Kofi Annan Street
Airport Residential Area
Accra
Tema Community One Branch
Ground Floor
Lodestar Heights
Community One, Tema
Takoradi Branch
Ground Floor
Far West Building, B Market Circle
Takoradi
Kumasi Branch
Ground Floor, Annex Building
SSNIT Complex, Harper Road
Adum, Kumasi
Off-Site ATM Locations
Osu ATM
Total Filling Station
Oxford Street, Osu
Accra
Spintex ATM
Shell Filling Station
Spintex Road (next to Agapet Filling station)
Accra
Agbogba Junction ATM
Shell Filling Station,
Agbogba Junction (Adjacent KFC)
Accra
Tema Community 1 ATM
Total Filling Station
Behind Tema Sport Stadium
A&C Mall
14 Jungle Road,
East Legon,
Accra
Adenta ATM
Puma Fuel Station
Accra
Afienya ATM
Afienya Goil Fuel Station (opposite Basilissa)
Tema
Junction Shopping Centre Branch
Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GZ-065-9443
Accra Branch
Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: Closed
Telephone
+23 324 243 5050
Ghana Post GPS: GA-107-1953
Accra Mall Branch
Plot No. C11, Spintex Road
Accra
Shop Numbers 67 & 68
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GL-152-3649
Achimota Mall Branch
Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GE-361-2503
West Hills Mall Branch
Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-0207-6718
Makola Branch
Ground Floor Banking Space 3
Mall Phase II
Makola-Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-142-9659
Tema Branch
Giaan Towers
Hospital Road
Community Eleven − Tema
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GT-078-9610
Airport Branch
1 Kofi Annan Street
Airport Residential Area
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-152-7027
Tema Community One Branch
Ground Floor
Lodestar Heights
Community One, Tema
Business hours:
Monday - Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GT-021-1316
Market Circle Branch
Ground Floor
Far West Building, B Market Circle
Takoradi
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: WS-245-1885
Adum Branch
Ground Floor, Annex Building
SSNIT Complex, Harper Road
Adum, Kumasi
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: AK-037-5268
St Tito Clothing
Marina Mall, Accra
Business hours:
Monday - Saturday: 08h00 - 17h30
Sunday: 14h30 - 19h00
Ghana Post GPS: GD-019-5429
Dadziemens Ventures
Frafraha, Accra
Business hours:
Monday - Saturday: 08h00 - 17h30
Sunday: 14h30 - 19h00
Ghana Post GPS: GD-019-5429
Wanako Plus Ventures
Adenta Goil Filling Station, Accra
Business hours:
Monday - Saturday: 08h30 - 21h00
Sunday: 11h30 - 21h00
Ghana Post GPS:GD-000-8589
Brobbson Pharmacy
Tema Community 25
Monday - Saturday: 07h00 - 21h00
Sunday: 12h00 - 22h00
GhanaPost GPS - GK-0146-9692
Pretty Image Enterprise
Control - Dansoman (inside the Goil filling station-control)
Accra
Business hours:
Monday - Saturday: 07h30 - 20h00
Sunday: 14h00 - 20h00
GhanaPost GPS - GA - 540-0082
Kabby Chemists
Bubuashie-North Kaneshie, Accra
Business hours:
Monday - Sunday: 24 hours
Ghana Post GPS: GA-310-8373
Healthaid Pharmacy
Kwashieman-Addy junction, Accra
Business hours:
Monday - Saturday: 08h00 - 21h30
Sunday: 08h00 - 21h30
Ghana Post GPS: GA-530-9388
Bodel Limited
Agbogba (Inside the Tel energy Filling Station)
Accra
Business hours:
Monday - Friday: 09h00 - 18h30
Ghana Post GPS: GM-059-4962
Tesbury Supermarket
EPP Legon opposite the University of Ghana
Accra
Business hours:
Monday - Friday: 08h00 - 19h00
Saturday: 08h30 - 19h00
Ghana Post GPS: GA-488-0740
EPP Bookshop
Trade Fair - La, opposite La Trade fair company
Accra
Business hours:
Monday - Friday: 08h30 - 17h00
Saturday: 09h00 - 16h00
Ghana Post GPS: GL-022-8606
Mega Max
Dansoman adjacent the St Martin de Porres School
Accra
Business hours:
Monday - Friday: 08h00 - 18h00
Saturday: 09h30 - 16h00
Ghana Post GPS: GA-537-0056
Topmed Pharmacy
Medie, Accra
Business hours:
Monday - Friday: 08h00 - 21h00
Saturday: 08h00 - 21h00
Sunday: 10h00 - 21h00
Ghana Post GPS: GW-0487-2849
RCA Logistics Limited
Spintex Road
Business hours:
Monday - Friday: 08h00 - 17h30
Saturday: 08h00 - 12h00
Sunday: Closed
Ghana Post GPS: GA-232-0447
Jenni K Ventures
Accra-Aflao Rd
Business hours:
Monday - Friday: 08h00 - 17h00
Saturday: 08h00 - 13h00
Sunday: Closed
Ghana Post GPS: GN-0544-2309
Yah!
Nii Nortei Nyanchi St (E-Plaza 2)
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GA-156-5673
Yah!
West Legon
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GA-425-9874
Yah!
Shell Filling Station, Palm Wine Junction
Labadi
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GL-038-0130
Matcare Pharmacy
Otu Adzin Rd, Tema West
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GT-367-9548
B Wonder Enterprise
Tema Community 25
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GN-0434-1055
Junction Shopping Centre Branch
Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GZ-065-9443
Accra Branch
Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: Closed
Telephone
+23 324 243 5050
Ghana Post GPS: GA-107-1953
Accra Mall Branch
Plot No. C11, Spintex Road
Accra
Shop Numbers 67 & 68
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GL-152-3649
Achimota Mall Branch
Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GE-361-2503
West Hills Mall Branch
Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-0207-6718
Makola Branch
Ground Floor Banking Space 3
Mall Phase II
Makola-Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-142-9659
Tema Branch
Giaan Towers
Hospital Road
Community Eleven − Tema
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GT-078-9610
Airport Branch
1 Kofi Annan Street
Airport Residential Area
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-152-7027
Tema Community One Branch
Ground Floor
Lodestar Heights
Community One, Tema
Business hours:
Monday - Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GT-021-1316
Market Circle Branch
Ground Floor
Far West Building, B Market Circle
Takoradi
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: WS-245-1885
Adum Branch
Ground Floor, Annex Building
SSNIT Complex, Harper Road
Adum, Kumasi
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: AK-037-5268
St Tito Clothing
Marina Mall, Accra
Business hours:
Monday - Saturday: 08h00 - 17h30
Sunday: 14h30 - 19h00
Ghana Post GPS: GD-019-5429
Dadziemens Ventures
Frafraha, Accra
Business hours:
Monday - Saturday: 08h00 - 17h30
Sunday: 14h30 - 19h00
Ghana Post GPS: GD-019-5429
Wanako Plus Ventures
Adenta Goil Filling Station, Accra
Business hours:
Monday - Saturday: 08h30 - 21h00
Sunday: 11h30 - 21h00
Ghana Post GPS:GD-000-8589
Brobbson Pharmacy
Tema Community 25
Monday - Saturday: 07h00 - 21h00
Sunday: 12h00 - 22h00
GhanaPost GPS - GK-0146-9692
Pretty Image Enterprise
Control - Dansoman (inside the Goil filling station-control)
Accra
Business hours:
Monday - Saturday: 07h30 - 20h00
Sunday: 14h00 - 20h00
GhanaPost GPS - GA - 540-0082
Kabby Chemists
Bubuashie-North Kaneshie, Accra
Business hours:
Monday - Sunday: 24 hours
Ghana Post GPS: GA-310-8373
Healthaid Pharmacy
Kwashieman-Addy junction, Accra
Business hours:
Monday - Saturday: 08h00 - 21h30
Sunday: 08h00 - 21h30
Ghana Post GPS: GA-530-9388
Bodel Limited
Agbogba (Inside the Tel energy Filling Station)
Accra
Business hours:
Monday - Friday: 09h00 - 18h30
Ghana Post GPS: GM-059-4962
Tesbury Supermarket
EPP Legon opposite the University of Ghana
Accra
Business hours:
Monday - Friday: 08h00 - 19h00
Saturday: 08h30 - 19h00
Ghana Post GPS: GA-488-0740
EPP Bookshop
Trade Fair - La, opposite La Trade fair company
Accra
Business hours:
Monday - Friday: 08h30 - 17h00
Saturday: 09h00 - 16h00
Ghana Post GPS: GL-022-8606
Mega Max
Dansoman adjacent the St Martin de Porres School
Accra
Business hours:
Monday - Friday: 08h00 - 18h00
Saturday: 09h30 - 16h00
Ghana Post GPS: GA-537-0056
Topmed Pharmacy
Medie, Accra
Business hours:
Monday - Friday: 08h00 - 21h00
Saturday: 08h00 - 21h00
Sunday: 10h00 - 21h00
Ghana Post GPS: GW-0487-2849
RCA Logistics Limited
Spintex Road
Business hours:
Monday - Friday: 08h00 - 17h30
Saturday: 08h00 - 12h00
Sunday: Closed
Ghana Post GPS: GA-232-0447
Jenni K Ventures
Accra-Aflao Rd
Business hours:
Monday - Friday: 08h00 - 17h00
Saturday: 08h00 - 13h00
Sunday: Closed
Ghana Post GPS: GN-0544-2309
Yah!
Nii Nortei Nyanchi St (E-Plaza 2)
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GA-156-5673
Yah!
West Legon
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GA-425-9874
Yah!
Shell Filling Station, Palm Wine Junction
Labadi
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GL-038-0130
Matcare Pharmacy
Otu Adzin Rd, Tema West
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GT-367-9548
B Wonder Enterprise
Tema Community 25
Business hours:
Monday - Friday: 08h00 - 20h00
Saturday: 08h00 - 20h00
Sunday: 11h00 - 20h00
Ghana Post GPS: GN-0434-1055
Junction Shopping Centre branch
Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
Accra Branch
Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
Accra Mall Branch
Plot No. C11, Spintex Road
Accra, Shop Numbers 67 & 68
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
Achimota Mall Branch
Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
West Hills Mall Branch
Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
We are well positioned to help you mitigate international trade risks and optimise your cash flow through our ability to quickly identify, anticipate and respond to customer, market and regulatory demands.
Our client insight and superior technology, provide a service that encapsulates speed, consistency and innovation.
There are several methods of settling international trade transactions, which are aimed at mitigating the potential risks of trading partners or the sovereign risks of the importer's country.
It is important for exporters and importers to understand the differences between these methods - in particular, the risks to which they will be exposed. Our solutions aim to ensure that exporters receive payment for the goods they have shipped and that importers receive the correct quantity and quality of goods ordered.
Trade terms and settlement methods also impact the cash conversion cycle of your business. Our solutions are designed to assist your business growth with targeted trade financing and risk mitigation techniques. There are five main methods of settling international trade transactions, highlighted in the table below.
Our core expertise in understanding the complex nature of trade transactions and matching the risk profile of importers, exporters, and country of import, ensures we are able to offer exceptional advisory services to our corporate client base. Our objective is always to ensure that the most suitable trade product is selected for the transaction and our team of experts ensure that the instruments are drafted correctly with due consideration to the protection required by our clients.
An aval is a guarantee of payment of a bill of exchange at maturity by a bank or other party. Avalisation is used where the seller wants to discount the proceeds of a bill of exchange that is payable at a future date. Therefore, when a bill is avalised, the seller expects payment from the buyer's bank and not the buyer. The full value of the avalised bill will impact the buyer's banking facility.
Import documentary collections
Importers who have had dealings with the exporter before, but are still not entirely happy to transact on a documentary credit basis may prefer to trade with a documentary collection.
While we do not typically provide any guarantee under this instrument, importers can view the shipping and commercial documents before payment is made.
The importer can refinance the imports, although this will impact their available credit limit.
Export documentary collections
Exporters who have had dealings with the importer before and are not concerned about the sovereign risk of the importer's country but are still not entirely happy to transact on an open account basis may prefer to trade with a documentary collection.
While we do not provide a guarantee of payment under the instrument, exporters know that the importer cannot clear their goods until they have paid or accepted a bill of exchange.
If the importer's bank has avalised the bill of exchange (giving a guarantee that it will be paid on the due date), then the bill can be discounted and the exporter can receive the export proceeds earlier.
One of the safest methods for both the exporter and the importer is the irrevocable documentary letter of credit.
A documentary credit, also commonly called a letter of credit (LC), is a commitment by an issuing bank to pay the seller or exporter (beneficiary) for goods or services of a certain amount, provided the beneficiary conforms with the specified terms and conditions contained in the LC. With the LC, a bank or banks are brought into the transaction and the question of integrity and solvency is removed. The only remaining risk is the financial standing of the issuing bank and its country risk.
Banks do not deal in goods - they can only check that the documents presented by the seller comply with the terms and conditions of the LC.
Import letters of credit
The buyer stipulates various terms and conditions and documentation requirements in the LC. If the seller complies with these requirements (checked by the issuing and the nominated bank), the buyer has a higher degree of comfort that the goods have been shipped in accordance with instructions.
Export letters of credit
A further form of risk mitigation that the exporter may use is to request that the LC be confirmed by us - a guarantee to the exporter that we will pay, provided that the terms and conditions of the LC have been complied with, even if the issuing bank defaults.
Typically, an exporter will request us to add its confirmation. The exporter will now rely on us rather than the issuing bank for payment under the LC. By relying on us, the exporter no longer needs to worry about the foreign bank and country risk.
Should the terms and conditions of the LC not be complied with, the exporter would lose the protection of the confirmation.
Both parties to trade transactions who are not comfortable with the risk of non-performance by their counterparty have a range of guarantees available to them.
A demand guarantee is an independent undertaking issued by a bank (the guarantor), on behalf of a party (the applicant) for payment on presentation of a written demand by another party (the beneficiary) stating that the applicant has defaulted in terms of the contract between them.
Guarantees:
Guarantees can be settled in part or in full.
Guarantees are high-risk instruments for the applicant, as payment takes place purely on demand and no proof of default is required. The applicant should have total trust that the beneficiary will not make unwarranted demands.
Tender guarantee (bid bond):
Usually issued for an amount between 1% and 2% of the contract value. It compensates the beneficiary for additional costs if the party submitting the tender does not take up the contract and it is then necessary to award it to another party.
Performance guarantee:
Usually issued for an amount between 5% and 12.5% of the contact value. This guarantee assures payment to the beneficiary if the contractor fails to fulfil contractual obligations.
Advance payment guarantee:
Enables the beneficiary to obtain a refund of advance payments made in the event of default by the applicant. It is issued for the full amount of the advance payment, but may contain reduction clauses, which may enable a reduction in the maximum amount upon evidence of progressive performance.
Retention money guarantee:
Most major projects call for stage payments as work progresses. Often the beneficiary retains a percentage of the payment (retention money) as cover for any hidden defects in the completed work. A retention money guarantee enables the immediate release of retention money to the applicant. The beneficiary can obtain a refund of retention money released, in the event of default by the applicant.
Payment guarantee:
This type of guarantee may be used as security for payment obligations.
Facility guarantee:
This type of guarantee is usually not trade related and may provide security to another bank to advance money to an individual or company. It is often used when a company does not have a credit record and wishes to expand offshore.
Maintenance guarantee:
Ensures the applicant does not abandon the contract after completion of the construction phase, but continues to honour maintenance obligations as per the original agreement.
Customs guarantee:
Applicants may need to import equipment temporarily to carry out a contract. Import duty will usually be payable, but the customs authorities will grant exemption if the contractor undertakes to re-export the equipment on completion of the contract. The contractor is required to provide the customs authority with this guarantee, which prevents selling the goods instead of re-exporting them.
Shipping guarantee:
Enables the buyer to obtain release of the goods from the carrier, despite the bill of lading being lost or delayed.
Service ethos
First National Bank Ghana's Client Engagement team is dedicated to providing outstanding levels of service customised to your needs.
Our experienced and specialised team share a passion for service excellence. To honour our service ethos, we'll agree to service level commitments, which are constantly monitored to ensure we meet your expectations.
We commit to delivering quick responses on day-to-day queries through our contact centres and account management teams. We also provide specialist knowledge for resolving complex requests, identifying solutions and efficiencies where required.
We endeavour to create a positive client experience, to act fairly and with integrity in all our interactions and to ensure that you are always satisfied with our service.
Helping you mitigate international trade risks and optimise your cash flow.
Dedicated to providing outstanding levels of service customised to your needs.
Quickly identify, anticipate and respond to customer, market and regulatory demands
For more information, please contact your dedicated Relationship Manager.