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Junction Shopping Centre Branch

Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra

Accra Financial Centre

Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra

Accra Mall

Near Tetteh Quarshie Inter-change
Spintex Road

Achimota Mall

Near Dome, St. Johns Junction
Accra-Nsawam Road

West Hills Mall

West Hills Mall
Dunkonah - Accra

Tema

Giaan Towers
Hospital Road
Community 11 - Tema

Makola

Ground Floor Banking Space 3
Mall Phase II
Makola-Accra

Off-Site ATM Locations

Osu ATM

Total Filling Station
Oxford Street, Osu
Accra

Spintex ATM

Shell Filling Station
Spintex Road (next to Agapet Filling station)
Accra

Agbogba Junction ATM

Shell Filling Station,
Agbogba Junction (Adjacent KFC)
Accra

Tema Community 1 ATM

Total Filling Station
Behind Tema Sport Stadium

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Agency Plus Locations

Dadziemens Ventures Frafraha

Frafraha

Business hours:
Monday − Sat: 08h00 − 17h30
Sunday: 14h30 − 19h00

Ghana Post GPS: GD-019-5429

Wanako Plus Ventures

Adenta Goil Filling Station

Business hours:
Monday − Sat: 08h30 − 21h00
Sunday: 11h30 − 21h00

Ghana Post GPS:GD-000-8589

Brobbson Pharmacy

Tema Community 25

Business hours:
Monday − Sat: 07h00 − 21h00
Sunday: 12h00 − 22h00

GhanaPost GPS - GK-0646-9995

Pretty Image Enterprise

Control - Dansoman

Business hours:
Monday − Sat: 07h30 − 20h00
Sunday: 14h00 − 20h00

Ghana Post GPS:GD-000-8589

Branch Locations

Junction Shopping Centre Branch

Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Accra Branch

Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: Closed

Telephone
+23 324 243 5050

Accra Mall Branch

Plot No. C11, Spintex Road
Accra
Shop Numbers 67 & 68

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Achimota Mall Branch

Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95
Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

West Hills Mall Branch

Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Makola Branch

Ground Floor Banking Space 3
Mall Phase II
Makola-Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Tema Branch

Giaan Towers
Hospital Road
Community Eleven − Tema

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

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Find a branch

Agency Plus Locations

Dadziemens Ventures Frafraha

Frafraha

Business hours:
Monday − Sat: 08h00 − 17h30
Sunday: 14h30 − 19h00

Ghana Post GPS: GD-019-5429

Wanako Plus Ventures

Adenta Goil Filling Station

Business hours:
Monday − Sat: 08h30 − 21h00
Sunday: 11h30 − 21h00

Ghana Post GPS:GD-000-8589

Brobbson Pharmacy

Tema Community 25

Business hours:
Monday − Sat: 07h00 − 21h00
Sunday: 12h00 − 22h00

GhanaPost GPS - GK-0646-9995

Pretty Image Enterprise

Control - Dansoman

Business hours:
Monday − Sat: 07h30 − 20h00
Sunday: 14h00 − 20h00

Ghana Post GPS:GD-000-8589

Branch Locations

Junction Shopping Centre Branch

Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Accra Branch

Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: Closed

Telephone
+23 324 243 5050

Accra Mall Branch

Plot No. C11, Spintex Road
Accra
Shop Numbers 67 & 68

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Achimota Mall Branch

Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95
Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

West Hills Mall Branch

Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Makola Branch

Ground Floor Banking Space 3
Mall Phase II
Makola-Accra

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

Tema Branch

Giaan Towers
Hospital Road
Community Eleven − Tema

Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00

Telephone
+23 324 243 5050

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Get in touch

Junction Shopping Centre branch

Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra

Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00

Accra Branch

Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra

Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00

Accra Mall Branch

Plot No. C11, Spintex Road
Accra, Shop Numbers 67 & 68

Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00

Achimota Mall Branch

Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95

Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00

West Hills Mall Branch

Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79

Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00

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Services that meet your needs

We are well positioned to help you mitigate international trade risks and optimise your cash flow through our ability to quickly identify, anticipate and respond to customer, market and regulatory demands.

Our client insight and superior technology, provide a service that encapsulates speed, consistency and innovation.

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Comprehensive range

There are several methods of settling international trade transactions, which are aimed at mitigating the potential risks of trading partners or the sovereign risks of the importer's country.

It is important for exporters and importers to understand the differences between these methods - in particular, the risks to which they will be exposed. Our solutions aim to ensure that exporters receive payment for the goods they have shipped and that importers receive the correct quantity and quality of goods ordered.

Trade terms and settlement methods also impact the cash conversion cycle of your business. Our solutions are designed to assist your business growth with targeted trade financing and risk mitigation techniques. There are five main methods of settling international trade transactions, highlighted in the table below.

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Focus on efficiency

Our core expertise in understanding the complex nature of trade transactions and matching the risk profile of importers, exporters, and country of import, ensures we are able to offer exceptional advisory services to our corporate client base. Our objective is always to ensure that the most suitable trade product is selected for the transaction and our team of experts ensure that the instruments are drafted correctly with due consideration to the protection required by our clients.

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Avalisation

An aval is a guarantee of payment of a bill of exchange at maturity by a bank or other party. Avalisation is used where the seller wants to discount the proceeds of a bill of exchange that is payable at a future date. Therefore, when a bill is avalised, the seller expects payment from the buyer's bank and not the buyer. The full value of the avalised bill will impact the buyer's banking facility.

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Documentary collections

Import documentary collections

Importers who have had dealings with the exporter before, but are still not entirely happy to transact on a documentary credit basis may prefer to trade with a documentary collection.

While we do not typically provide any guarantee under this instrument, importers can view the shipping and commercial documents before payment is made.

The importer can refinance the imports, although this will impact their available credit limit.

Export documentary collections

Exporters who have had dealings with the importer before and are not concerned about the sovereign risk of the importer's country but are still not entirely happy to transact on an open account basis may prefer to trade with a documentary collection.

While we do not provide a guarantee of payment under the instrument, exporters know that the importer cannot clear their goods until they have paid or accepted a bill of exchange.

If the importer's bank has avalised the bill of exchange (giving a guarantee that it will be paid on the due date), then the bill can be discounted and the exporter can receive the export proceeds earlier.

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Letters of credit

One of the safest methods for both the exporter and the importer is the irrevocable documentary letter of credit.

A documentary credit, also commonly called a letter of credit (LC), is a commitment by an issuing bank to pay the seller or exporter (beneficiary) for goods or services of a certain amount, provided the beneficiary conforms with the specified terms and conditions contained in the LC. With the LC, a bank or banks are brought into the transaction and the question of integrity and solvency is removed. The only remaining risk is the financial standing of the issuing bank and its country risk.

Banks do not deal in goods - they can only check that the documents presented by the seller comply with the terms and conditions of the LC.

Import letters of credit

The buyer stipulates various terms and conditions and documentation requirements in the LC. If the seller complies with these requirements (checked by the issuing and the nominated bank), the buyer has a higher degree of comfort that the goods have been shipped in accordance with instructions.

Export letters of credit

A further form of risk mitigation that the exporter may use is to request that the LC be confirmed by us - a guarantee to the exporter that we will pay, provided that the terms and conditions of the LC have been complied with, even if the issuing bank defaults.

Typically, an exporter will request us to add its confirmation. The exporter will now rely on us rather than the issuing bank for payment under the LC. By relying on us, the exporter no longer needs to worry about the foreign bank and country risk.

Should the terms and conditions of the LC not be complied with, the exporter would lose the protection of the confirmation.

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Guarantees

Both parties to trade transactions who are not comfortable with the risk of non-performance by their counterparty have a range of guarantees available to them.

A demand guarantee is an independent undertaking issued by a bank (the guarantor), on behalf of a party (the applicant) for payment on presentation of a written demand by another party (the beneficiary) stating that the applicant has defaulted in terms of the contract between them.

Guarantees:

Provide security to the beneficiary for non-performance of the applicant
Reduce risks to the beneficiary
Assure the beneficiary of the serious intent and business standing of the party whose obligations are underwritten

Guarantees can be settled in part or in full.

Guarantees are high-risk instruments for the applicant, as payment takes place purely on demand and no proof of default is required. The applicant should have total trust that the beneficiary will not make unwarranted demands.

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Comprehensive guarantee product suite

Tender guarantee (bid bond):

Usually issued for an amount between 1% and 2% of the contract value. It compensates the beneficiary for additional costs if the party submitting the tender does not take up the contract and it is then necessary to award it to another party.

Performance guarantee:

Usually issued for an amount between 5% and 12.5% of the contact value. This guarantee assures payment to the beneficiary if the contractor fails to fulfil contractual obligations.

Advance payment guarantee:

Enables the beneficiary to obtain a refund of advance payments made in the event of default by the applicant. It is issued for the full amount of the advance payment, but may contain reduction clauses, which may enable a reduction in the maximum amount upon evidence of progressive performance.

Retention money guarantee:

Most major projects call for stage payments as work progresses. Often the beneficiary retains a percentage of the payment (retention money) as cover for any hidden defects in the completed work. A retention money guarantee enables the immediate release of retention money to the applicant. The beneficiary can obtain a refund of retention money released, in the event of default by the applicant.

Payment guarantee:

This type of guarantee may be used as security for payment obligations.

Facility guarantee:

This type of guarantee is usually not trade related and may provide security to another bank to advance money to an individual or company. It is often used when a company does not have a credit record and wishes to expand offshore.

Maintenance guarantee:

Ensures the applicant does not abandon the contract after completion of the construction phase, but continues to honour maintenance obligations as per the original agreement.

Customs guarantee:

Applicants may need to import equipment temporarily to carry out a contract. Import duty will usually be payable, but the customs authorities will grant exemption if the contractor undertakes to re-export the equipment on completion of the contract. The contractor is required to provide the customs authority with this guarantee, which prevents selling the goods instead of re-exporting them.

Shipping guarantee:

Enables the buyer to obtain release of the goods from the carrier, despite the bill of lading being lost or delayed.

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Client Engagement team

Service ethos

First National Bank Ghana's Client Engagement team is dedicated to providing outstanding levels of service customised to your needs.

Our experienced and specialised team share a passion for service excellence. To honour our service ethos, we'll agree to service level commitments, which are constantly monitored to ensure we meet your expectations.

We commit to delivering quick responses on day-to-day queries through our contact centres and account management teams. We also provide specialist knowledge for resolving complex requests, identifying solutions and efficiencies where required.

We endeavour to create a positive client experience, to act fairly and with integrity in all our interactions and to ensure that you are always satisfied with our service.

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International business solutions

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Services that meet your needs

Comprehensive range

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What we offer

Avalisation

Guarantees

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Guarantee product suite

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International business solutions

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