We respect your privacy and your personal information and for this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and to keep it confidential, even when you are no longer our customer.
We subscribe to the following principles in relation to the personal information we hold
Further to the above, we will disclose your personal information without your consent:
Clearing or disabling cookies may limit your banking functionality.
You can limit the collection of your information by disabling cookies on your browser. You may also be able to modify your browser settings to require your permission each time a site attempts to set a cookie.
However, our website(s) (and many other websites) rely on cookies to enable certain functionality. If you choose to disable cookies, some of the services available on our website may not work properly.
A cookie is a small text file stored on your device by the website you are visiting. It helps the website to remember information about your device and how you use the website.
We use this information to make your visit to our site as easy and useful as possible.
There are two main types of cookies:
When you close your browser, some cookies are deleted. These are called session cookies.
Other cookies are stored on your device until they expire or you choose to delete them. They are called persistent cookies. These cookies are sent back to us each time you visit our site.
No, we will never save any personal information, including login details or other personal information on your computer.
First National Bank Ghana takes the privacy of children very seriously. Children should obtain their guardian's consent before providing / submitting any personal information about themselves on the First National Bank Ghana website.
First National Bank Ghana will not require children to provide any personal information other than that which is reasonably necessary to use the First National Bank Ghana website.
If First National Bank Ghana determines that a user is a child, First National Bank Ghana will not use or maintain his/her personal information without the guardian's consent.
First National Bank Ghana has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information. What is personal information?
Personal information refers to information that indentifies or relates specifically to you, for example, your name, age and identity number, your assets and liabilities, your income and your payment records. Any information about what you buy, where you shop, where you bank, how you invest and all related information will also be regarded as personal information. In short, any information that we know about you will be regarded as your personal information.
Which laws apply?