Branch ATM Locations
Junction Shopping Centre Branch
Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra
Accra Financial Centre
Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra
Accra Mall
Near Tetteh Quarshie Inter-change
Spintex Road
Achimota Mall
Near Dome, St. Johns Junction
Accra-Nsawam Road
West Hills Mall
West Hills Mall
Dunkonah - Accra
Tema
Giaan Towers
Hospital Road
Community 11 - Tema
Airport Branch
1 Kofi Annan Street
Airport Residential Area
Accra
Tema Community One Branch
Ground Floor
Lodestar Heights
Community One, Tema
Takoradi Branch
Ground Floor
Far West Building, B Market Circle
Takoradi
Kumasi Branch
Ground Floor, Annex Building
SSNIT Complex, Harper Road
Adum, Kumasi
Off-Site ATM Locations
Osu ATM
Total Filling Station
Oxford Street, Osu
Accra
Spintex ATM
Shell Filling Station
Spintex Road (next to Agapet Filling station)
Accra
Agbogba Junction ATM
Shell Filling Station,
Agbogba Junction (Adjacent KFC)
Accra
Tema Community 1 ATM
Total Filling Station
Behind Tema Sport Stadium
A&C Mall
14 Jungle Road,
East Legon,
Accra
Adenta ATM
Puma Fuel Station
Accra
Afienya ATM
Afienya Goil Fuel Station (opposite Basilissa)
Tema
Kejetia Branch
Ground Floor, Bendeltar Towers (Evergreen Chemist Building)
Georgia K. Kusi Avenue
Kejetia, Kumasi
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Ghana Post GPS: AK-019-8037
Junction Shopping Centre Branch
Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GZ-065-9443
Accra Branch
Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: Closed
Telephone
+23 324 243 5050
Ghana Post GPS: GA-107-1953
Accra Mall Branch
Plot No. C11, Spintex Road
Accra
Shop Numbers 67 & 68
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GL-152-3649
Achimota Mall Branch
Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GE-361-2503
West Hills Mall Branch
Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-0207-6718
Makola Branch
Ground Floor Banking Space 3
Mall Phase II
Makola-Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-142-9659
Tema Branch
Giaan Towers
Hospital Road
Community Eleven − Tema
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GT-078-9610
Airport Branch
1 Kofi Annan Street
Airport Residential Area
Accra
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GA-152-7027
Tema Community One Branch
Ground Floor
Lodestar Heights
Community One, Tema
Business hours:
Monday - Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: GT-021-1316
Market Circle Branch
Ground Floor
Far West Building, B Market Circle
Takoradi
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: WS-245-1885
Adum Branch
Ground Floor, Annex Building
SSNIT Complex, Harper Road
Adum, Kumasi
Business hours:
Monday − Friday: 08h30 − 17h00
Saturday: 09h00 − 14h00
Telephone
+23 324 243 5050
Ghana Post GPS: AK-037-5268
Deposit and withdraw cash conveniently at any First National Bank Cash Plus agent listed below instead of queuing at branches or ATMs. All you need is a First National Bank account, Mobile App or be registered for Cellphone Banking.
Accra
Agent name: 3iconx Systems Limited
Agent location: First Floor Of Unicom Chemist, Korle Bu
GPS code: GA-270-0641
Operating hours: Monday-Saturday 07:30-19:00
Contact details: 508407312
Agent name: Akessiwa L'or Ventures
Agent location: Adjacent Nhyira Pub, Manhean Ablekuma
GPS code: GC-110-1420
Operating hours: Monday-Saturday 07:00-20:00
Contact details: 508407312
Agent name: Allinone Enterprise
Agent location: Near Palace Shopping, Tetegu-Weija
GPS code: GS-0134-6826
Operating hours: Monday-Saturday 06:30-17:30
Contact details: 508407312
Agent name: Baby Center Mothercare
Agent location: Near Light House Chapel, East Legon Hills
GPS code: GK-0821-4012
Operating hours: Monday-Saturday 08:30-19:00
Contact details: 0593867162/0548934030
Agent name: Bertline Pharmacy Ltd
Agent location: Opposite Gt Bank, Tudu
GPS code: GA-142-0753
Operating hours: Monday-Saturday 06:00-19:00
Contact details: 593867155
Agent name: Commtech Solutions Investment
Agent location: Near Mtn Office, Haatso
GPS code: GE-297-4125
Operating hours: Monday-Friday 08:00-18:00
Saturday 09:30-17:00
Contact details: 508407312
Agent name: Country Medical & Pharmacy Limited
Agent location: Barn Yard Traffic Light, Awoshie
GPS code: GA-579-9310
Operating hours: Monday-Sunday 07:00-22:30
Contact details: 593867155
Agent name: Dadziemens Ventures
Agent location: Mile 13 Junction, Frafraha
GPS code: GD-019-5429
Operating hours: Monday-Saturday 08:00-17:30
Sundays 14:30-19:00
Contact details: 593867155
Agent name: De Bread Communication
Agent location: Near Takoradi Station, Kaneshie
GPS code: GA-313-2867
Operating hours: Monday-Saturday 06:00-18:00
Contact details: 508407312
Agent name: Dipsy Payment & Services Company Ltd
Agent location: Next To Eddies Pizza Ashongman Round About, Ashongman
GPS code: GE-229-5362
Operating hours: Monday-Friday 08:00-18:00
Saturday 08:00-17:00
Contact details: 593867155
Agent name: Epp Books Services Ghana
Agent location: Opposite Trade Fair, La
GPS code: GL-022-8994
Operating hours: Monday-Friday 08:30-17:00
Saturday 09:30-16:00
Contact details: 593867155
Agent name: Epp Books Services Ghana Tesbury
Agent location: Inside Legon City Mall, Legon
GPS code: GA-488-1135
Operating hours: Monday-Saturday 08:00-19:00
Sunday 12:00-17:00
Contact details: 593867155
Agent name: Executive Merchant Company
Agent location: Opposite Donewell Methodist Church, Santa Maria
GPS code: GC-061-6082
Operating hours: Monday-Friday 06:30-19:00
Saturday 06:00-18:00
Contact details: 508407312
Agent name: Faith Pharmaceutical Limited
Agent location: Adjacent Fomag School, Country Side, Amasaman
GPS code: GW-0012-8561
Operating hours: Monday-Saturday 08:00-22:00
Sunday 14:00-21:00
Contact details: 508407312
Agent name: First Internet Limited
Agent location: First Floor Of Pizza Man, Scc-Weija
GPS code: GS-0166-5770
Operating hours: Monday-Friday 08:00-20:00
Saturday 08:00-19:00
Contact details: 508407312
Agent name: Gietta Company Limited
Agent location: Opposite Accra Medical Center, Ring Road Estate, Osu
GPS code: GA-031-5356
Operating hours: Monday-Friday 08:00-17:00
Contact details: 508407312
Agent name: Gloricom Ventures
Agent location: Opposite Total Fuel Station, Haatso Ecomog
GPS code: GE-297-1865
Operating hours: Monday-Saturday 06:30-20:00
Contact details: 593867155
Agent name: Good Generation Enterprise
Agent location: Near Rockster Roofing System, Tantra Hill
GPS code: GW-0742-1514
Operating hours: Monday-Saturday 08:00-18:00
Contact details: 508407312
Agent name: Hajia Express Enterprise
Agent location: Opposite The Post Office, Mamprobi
GPS code: GA-268-6568
Operating hours: Monday-Saturday 08:00-19:00
Contact details: 508407312
Agent name: Healthaid Pharmacy
Agent location: Inside The Goil Filling Station, Osakuma Street, Fadama
GPS code: GA-530-9586
Operating hours: 24 Hours All Days
Contact details: 508407312
Agent name: Isste Ventures
Agent location: Close To Access Bank, Lashibi
GPS code: GC-362-6174
Operating hours: Monday-Sundays 07:00-22:00
Contact details: 501464723
Agent name: Janeadd Enterprise
Agent location: Near Micheal Duah Motors Inside Abossey Spare Parts Market, Abossey Okai
GPS code: GA-263-6578
Operating hours: Monday-Friday 08:30-16:00
Contact details: 501464723
Agent name: Kaby Chemists
Agent location: Near Gyamfi Garments, Agbonboi Street, Bubuashie
GPS code: GA-310-8773
Operating hours: 24 Hours All Days
Contact details: 593867155
Agent name: Key-On
Agent location: Opposite Akokono Delight Food Shop, Baatsona-Spintex
GPS code: GT-333-9806
Operating hours: Monday-Sunday 08:00-20:00
Contact details: 501464723
Agent name: Kira Ventures
Agent location: Adjacent Fidelity Bank, Dzorwulu
GPS code: GA-585-8131
Operating hours: Monday-Saturday 08:00-19:00
Contact details: 0593867162/0548934030
Agent name: Kwabesafo Enterprise
Agent location: Near Achimota Old Station, Achimota
GPS code: GA-204-87440
Operating hours: Monday-Friday 07:00-19:00
Contact details: 593867155
Agent name: Lego's Corner Avenue
Agent location: Near The Dome Lorry Station, Lapaz
GPS code: GA-392-2354
Operating hours: Monday-Saturday 08:00-19:00
Contact details: 593867155
Agent name: Lesb Financial Advisory Services
Agent location: Opposite Puma Fuel Station, Ashaley Botwe
GPS code: GD-223-1057
Operating hours: Monday-Saturday 08:30-17:00
Contact details: 508407312
Agent name: Loc Yaakov Susu Enterprise
Agent location: Opposite Darkuman Mosque, Darkuman
GPS code: GA-467-1836
Operating hours: Monday-Saturday 08:00-18:00
Contact details: 0593867162/0548934030
Agent name: Matcare Pharmacy Limited
Agent location: Close To Eddies Pizza Baatsona Road, Spintex
GPS code: GT-367-9248
Operating hours: 24 Hours All Days
Contact details: 501464723
Agent name: Maveg Group Limited
Agent location: Close To Prudential Bank, Ampim Street, Taifa
GPS code: GE-331-0927
Operating hours: Monday-Friday 06:30 -18:30
Saturday 07:00-16:00
Contact details: 508407312
Agent name: Me Micalen Enterprise
Agent location: University Of Ghana-Legon Bush Canteen
GPS code: GA-454-7319
Operating hours: Monday-Saturday 07:00-17:00
Contact details: 593867155
Agent name: Megamax Electronics Limi
Agent location: Round About Near St Martin De Porres, Dansoman
GPS code: GA-537-0253
Operating hours: Monday-Friday 08:00-18:00
Saturday 08:00-17:00
Contact details: 508407312
Agent name: Melchizedek Trading
Agent location: Same Building As Las Palmas, Lapaz
GPS code: GA-392-5510
Operating hours: Monday-Saturday 08:00-20:00
Sunday 14:00-20:00
Contact details: 508407312
Agent name: Mikesh Ventures
Agent location: Near Christ Mission School, Kwashieman
GPS code: GC-038-5503
Operating hours: Monday-Saturday 07:00-19:00
Contact details: 508407312
Agent name: Minnahson Ventures
Agent location: Opposite First Atlantic Bank, Madina
GPS code: GM-003-0478
Operating hours: Monday-Saturday 08:00-18:30
Contact details: 593867155
Agent name: Nelmandela Enterprise
Agent location: Close To The Last Stop Trotro Station, Dansoman Last Stop
GPS code: GA-543-9873
Operating hours: Monday-Saturday 07:30-19:00
Contact details: 508407312
Agent name: O Fish-Wisely Enterprise
Agent location: Opera Square, Makola Market
GPS code: GA-182-5000
Operating hours: Monday-Saturday 08:00-17:00
Contact details: 501464723
Agent name: Ohemaa Mercy Gyawu-Kyem Enterprise
Agent location: Opposite The Tigo Office, Circle- Kokomlemlet
GPS code: GA-099-3992
Operating hours: Monday-Saturday 07:30-19:30
Contact details: 593867155
Agent name: Om Market Susu Enterprise
Agent location: Inside The Agbogbloshie Market, Agbogbloshie
GPS code: GA-139-0150
Operating hours: Monday-Saturday 08:00-17:00
Contact details: 593867155
Agent name: Parathur Services
Agent location: Near Gcb, Okaishie Market
GPS code: GA-142-6895
Operating hours: Monday-Friday 07:30-16:00
Contact details: 508407312
Agent name: Pistos Enterprise
Agent location: 18th Junction,Near First Allied, Spintex
GPS code: GT-373-5813
Operating hours: Monday-Saturday 07:00-19:00
Contact details: 501464723
Agent name: Premier Digital Hub
Agent location: Atta Mills Road, Ofankor
GPS code: GW-0543-2616
Operating hours: Monday-Saturday 07:30-18:00
Contact details: 508407312
Agent name: Premium Access
Agent location: Inside Star Filling, Tabora
GPS code: GW-1226-9001
Operating hours: Monday-Saturday 08:00-21:00
Sunday 15:00-21:00
Contact details: 508407312
Agent name: Pretty Image Brown Enterprise
Agent location: Inside The Goil Fuel Station, Dansoman-Police Station, Control-Dansoman
GPS code: GU-540-0082
Operating hours: Monday-Saturday 07:30-20:00
Sunday 13:00-20:00
Contact details: 508407312
Agent name: Psalm 2:8 Ventures
Agent location: Inside Hotel De Horses, Kantamanto
GPS code: GA-140-4112
Operating hours: Monday-Saturday 07:00-17:00
Contact details: 593867155
Agent name: Ralpjanni Enterprise
Agent location: Near Fidelity Bank Inside Madina Market, Madina
GPS code: GM-004-2508
Operating hours: Monday-Saturday 08:30-18:00
Contact details: 593867155
Agent name: Rata Ann Ventures
Agent location: Near Ecobank, Darkuman Junction
GPS code: GA-470-8544
Operating hours: Monday-Friday 07:00-16:00
Contact details: 508407312
Agent name: Safremuun Enterprise
Agent location: Adjacent Joy Fm, Kokomlemle
GPS code: GA-099-3036
Operating hours: Monday-Saturday 07:00-20:00
Contact details: 593867155
Agent name: Smart Fanis Company Limited
Agent location: Near The Inkulanu Food Processing Company, Madina Market
GPS code: GM-004-0333
Operating hours: Monday-Sunday 08:00-17:00
Contact details: 593867155
Agent name: Stevag Godwill Ventures
Agent location: Opposite St. Mary's School, North Kaneshie
GPS code: GA-212-9503
Operating hours: Monday-Saturday 08:00-20:20
Sunday 15:00-20:20
Contact details: 593867155
Agent name: Synchronise Link Ventures
Agent location: Near Danquah Circle, Osu
GPS code: GA-035-8203
Operating hours: Monday-Saturday 07:00-22:00
Contact details: 501464723
Agent name: Tilapia.Com
Agent location: Near The Access Bank Branch On Police Station Road, Osu
GPS code: GA-114-7873
Operating hours: Monday-Friday 08:30-18:30
Contact details: 501464723
Agent name: Topmed Limited
Agent location: Near Voltic Water Company, Kotoku Station Rd Medie
GPS code: GW-0487-2849
Operating hours: Monday-Saturday 08:00-21:30
Sunday 10:00-21:00
Contact details: 0593867162/0548934030
Agent name: Wanako Plus Ventures
Agent location: Inside The Goil Filling Station, Adenta
GPS code: GD-000-85-89
Operating hours: Monday-Saturday 08:30-21:00
Sunday 11:30-21:00
Contact details: 593867155
Agent name: Wellplus Rs Enterprise
Agent location: Opposite Champions House International Ministries, Nungua
GPS code: GZ-024-6584
Operating hours: Monday-Saturday 07:00-21:00
Contact details: 501464723
Agent name: Zeepay GH Dansoman
Agent location: Opposite Eddy's Pizza, Mama's Inn Junction, Dansoman
GPS code: GA-538-1344
Operating hours: Monday-Friday 08:00-17:00
Contact details: 593867155
Agent name: Zeepay GH Osu
Agent location: Opposite Mtn Office, Osu
GPS code: GR-032-4882
Operating hours: Monday-Friday 07:30-19:30
Saturday 09:00-17:00
Sunday 13:00-17:00
Contact details: 0593867162/0548934030
Agent name: Zeepay GH-Palace Mall
Agent location: Inside Palace Shopping Mall, Spintex
GPS code: GA-232-7512
Operating hours: Monday-Friday 08:00-19:00
Saturday-Sunday 10:00-17:00
Contact details: 593867155
Ashaiman
Agent name: Catkom Ventures Limited
Agent location: Inside The Mybet Main Building, Ashaiman Traffic Light, Ashaiman
GPS code: GB-017-1712
Operating hours: Monday-Saturday 08:00-17:00
Contact details: 501464723
Agent name: Mydu Ventures
Agent location: Close To The Ashiaman Station/Police Station, Ashiaman
GPS code: GB-017-7002
Operating hours: Monday-Saturday 06:30-18:30
Sunday 10:00-17:00
Contact details: 508407312
Agent name: Perfect Trusted Business Solutions
Agent location: Near Lebanon Market, Lebanon
GPS code: GB-049-8439
Operating hours: Monday-Friday 08:30-19:00
Saturday 09:30-16:30
Contact details: 501464723
Agent name: Talk Solution
Agent location: Opposite Stanbic Bank,Ashiaman
GPS code: GB-005-5320
Operating hours: Monday-Sunday 08:00-19:00
Saturday 09:30-16:30
Contact details: 501464723
Kasoa
Agent name: Adosa Central
Agent location: Close To West End School, Ngleshie Amanfro
GPS code: GS-0625-6866
Operating hours: Sunday-Friday 07:00-18:00
Contact details: 508407312
Agent name: Anointedlens
Agent location: Near Palad Afrique, Kasoa Newtown
GPS code: CG-0476-1668
Operating hours: Monday-Saturday 08:00-20:00
Contact details: 508407312
Agent name: M.City Pharmacy Limited
Agent location: Behind Health Insurance, Cp Junction
GPS code: CG-0699-5731
Operating hours: Monday-Sunday 07:00-22:00
Contact details: 508407312
Agent name: Mimshach Enterprise
Agent location: Near Tuba Taxi Rank, Tuba
GPS code: GS-0356-9023
Operating hours: Monday-Saturday 08:00-21:00
Sunday 13:30-21:00
Contact details: 508407312
Agent name: Prinaplux
Agent location: Near Former Gn Bank, Kasoa
GPS code: CX-021-3988
Operating hours: Monday-Friday 07:30-17:00
Saturday 09:00-14:00
Contact details: 0593867162/0548934030
Agent name: Prinaplux Adade
Agent location: Adade Last Stop, Kasoa
GPS code: CG-1532-2427
Operating hours: Monday-Saturday 07:30-18:30
Contact details: 0593867162/0548934030
Koforidua
Agent name: Dotferd Trading Enterprise
Agent location: St Martin Hotel, Nyamekrom Road, Koforidua
GPS code: EN-037-2483
Operating hours: Monday-Saturday 07:00-19:00
Sunday 12:00-19:00
Contact details: 593867155
Kumasi
Agent name: 21st Business Solutions And Trading Enterprise
Agent location: Opposite Cbg, Ahodwo
GPS code: AK-370-4704
Operating hours: Monday-Saturday 07:30-18:00
Contact details: 240098374
Agent name: Agyaatwima Enterprise
Agent location: Inside Stanbic Bank Building, Harpar Road Adum
GPS code: AK-037-6389
Operating hours: Monday-Saturday 09:00-17:00
Contact details: 240098374
Agent name: Ambris 1988 Enterprise
Agent location: Second Floor Store Number 0447, Kejetia Market-Kumasi
GPS code: AK-017-5002
Operating hours: Monday-Saturday 07:30-18:00
Contact details: 240098374
Agent name: Benji Sebe Ventures
Agent location: Close To The Chief Palace, Kromuase
GPS code: AK-597-2347
Operating hours: Monday-Saturday 07:00-19:00
Contact details: 240098374
Agent name: Bless And Keep Enterprise
Agent location: Near The Total Filling Station, Abrepo Junction
GPS code: AK-087-4503
Operating hours: Monday-Saturday 06:00-20:00
Contact details: 240098374
Agent name: Blessed Kubi Ventures
Agent location: Near Sinal Pharmacy, Ahenema Kokoben
GPS code: AG-0830-2051
Operating hours: Monday-Saturday 07:00-20:00
Contact details: 240098374
Agent name: Bluesun Ventures
Agent location: Opposite Star Junction, Kwadaso Estate
GPS code: AK-232-4055
Operating hours: Monday-Saturday 07:00-21:00
Sunday 12:00-21:00
Contact details: 240098374
Agent name: Ceakos-Grp Ventures
Agent location: Near Seedwill International School, Oduom
GPS code: AK-777-7932
Operating hours: Monday-Saturday 07:30-19:30
Contact details: 240098374
Agent name: Cedar Edge Enterprise
Agent location: Opposite King David Pharmacy, Krofrom
GPS code: AK-012-3943
Operating hours: Monday-Friday 08:30-20:00
Contact details: 240098374
Agent name: Efix Pluse Enterprise
Agent location: Adjacent Siloam Hospital, Kwadaso
GPS code: AK-352-3048
Operating hours: Monday-Friday 08:00-21:00
Contact details: 240098374
Agent name: F.O.H Enterprise
Agent location: Opposite The Roman Church Bantama Market
GPS code: AK-058-7809
Operating hours: Monday-Saturday 07:00-18:00
Contact details: 240098374
Agent name: Franscode One Enterprise
Agent location: Opposite The Police Training School, Patasi
GPS code: AK-128-9003
Operating hours: Monday-Saturday 07:00-22:00
Contact details: 240098374
Agent name: Geobeng 99 Ventures
Agent location: Second Floor 1895, Kejetia Market-Kumasi
GPS code: AK-017-514
Operating hours: Monday-Saturday 07:00-18:00
Contact details: 240098374
Agent name: God's Gift Adam Enterprise
Agent location: Suame Taxi Station Close To The Municipal Assembly, Oforikrom
GPS code: AK-105-2481
Operating hours: Monday-Saturday 07:00-21:00
Contact details: 240098374
Agent name: Great E-Amoh Ventures
Agent location: Near The Lorry Station, Kronum
GPS code: AK-402-2018
Operating hours: Monday-Sunday 07:00-20:00
Contact details: 240098374
Agent name: Habib Gali Enterprise
Agent location: Inside Talent Microfinance Building, Adum
GPS code: AK-019-9175
Operating hours: Monday-Saturday 08:00-17:30
Contact details: 240098374
Agent name: J G Business Solutions
Agent location: Opposite Ap Filling Station, Santasi Ayinam
GPS code: AG-1653-6713
Operating hours: Monday-Saturday 07:30-20:00
Contact details: 240098374
Agent name: J G Business Solutions
Agent location: Opposite Ap Filling Station, Santasi Ayinam
GPS code: AG-1653-6713
Operating hours: Monday-Saturday 07:30-20:00
Contact details: 240098374
Agent name: Kumasi Continental Supermarket Limited
Agent location: Close To Ayiduase Gate, Knust
GPS code: AK-508-0388
Operating hours: Monday-Saturday 08:00-20:00
Contact details: 240098374
Agent name: Kwadwo Brefo Ventures
Agent location: Near The Old Total Filling Station, Dr.Mensah
GPS code: AK-006-5426
Operating hours: Monday-Saturday 07:30-17:00
Contact details: 240098374
Agent name: Marvellous Prince Enterprise
Agent location: Near The Lorry Station, Pokukrom-Kumasi
GPS code: AH-132-4142
Operating hours: Monday-Saturday 06:00-18:00
Contact details: 240098374
Agent name: Mistybills Enterprise
Agent location: Opposite Fortune Wines And Liquor, Abrepo Highways, Abrepo
GPS code: AK-280-6156
Operating hours: Monday-Friday 07:00-18:00
Contact details: 240098374
Agent name: Muaish Plus Global Company Limited
Agent location: Near Aboabo Bus Stop Transformer, Aboabo
GPS code: AS-AS-14707
Operating hours: Monday-Sunday 08:00-20:00
Contact details: 240098374
Agent name: Mummy Dot.Comm
Agent location: Opposite The Post Office, Satansi
GPS code: AK-365-3974
Operating hours: Monday-Friday 08:00-21:00
Sunday 15:00-21:00
Contact details: 240098374
Agent name: Owutech Solutions
Agent location: Near Royal Gate Hostel, Bomso
GPS code: AK-249-6361
Operating hours: Monday-Friday 08:00-18:00
Contact details: 240098374
Agent name: Paul Opoku 1537 Ventures
Agent location: Inside Fidelity Bank Building, Tarkwa Maakro
GPS code: AK-116-6069
Operating hours: Monday-Saturday 08:00-17:00
Contact details: 240098374
Agent name: Saeed Ayuba Enterprise
Agent location: Opposite King Faisal Football Office, Akwatia Line
GPS code: AS-102-8623
Operating hours: Monday-Saturday 08:00-18:00
Contact details: 240098374
Agent name: Strenuous Effort Enterprise
Agent location: Inside Techiman Lorry Station, Dr.Mensah
GPS code: AK-006-3435
Operating hours: Monday-Saturday 08:00-18:00
Contact details: 240098374
Agent name: The Afonja's Enterpise
Agent location: Close To The Shell Filling Station, Akwatia Line
GPS code: AS-101-8914
Operating hours: Monday-Saturday 08:30-18:00
Contact details: 240098374
Agent name: Triple M 92 Ventures
Agent location: Close To The Chief Place, Tafo-Kumasi
GPS code: AK-112-5841
Operating hours: Monday-Sunday 06:00-20:00
Contact details: 240098374
Agent name: Virtue Link Company Limited
Agent location: Near The Taxi Rank, Suame Post Office
GPS code: AK-054-2738
Operating hours: Monday-Friday 08:00-17:30
Saturday 08:30-17:00
Contact details: 240098374
Sunyani
Agent name: Kkc Smartlife Enterprise
Agent location: Inside The Vip Bus Station, Sunyani
GPS code: BS-0008-4777
Operating hours: Monday-Saturday 08:00-18:00
Sunday 11:00-21:30
Contact details: 240098374
Takoradi
Agent name: Aktiv Sikanekt Solutions
Agent location: Near Day By Day Pharmacy, Market Circle-Takoradi
GPS code: WS-245-1700
Operating hours: Monday-Saturday 08:00-21:30
Sunday 10:00-21:00
Contact details: 501522680
Agent name: Anthaff Orbit Technology
Agent location: Near Rabito Clinic, Accra Station- Takoradi
GPS code: WS-245-4267
Operating hours: Monday-Friday 08:30-17:00
Saturday 09:00-15:00
Contact details: 501522680
Agent name: Shaqman Business Hub
Agent location: Near Carlos Jop Supermarket, Old Accra Station- Takoradi
GPS code: WS-245-7477
Operating hours: Monday-Friday 07:30-18:30
Contact details: 501522680
Agent name: Tigger Phones
Agent location: Near Effiakuma Post Office, Effiakuma
GPS code: WS-284-2334
Operating hours: Monday-Friday 07:30-17:00
Saturday 09:00-14:00
Contact details: 501522680
Tema
Agent name: Adevey 79
Agent location: Near Fitfinish Designs, Michel Camp Road
GPS code: GK-0265-9130
Operating hours: Monday-Saturday 06:30-19:30
Contact details: 501464723
Agent name: B Wonder Enterprise
Agent location: Opposite Sawer-Nanor And Sons Co. Ltd, Tema Comm 25
GPS code: GN-0434-1055
Operating hours: Monday-Saturday 08:00-16:00
Contact details: 501464723
Agent name: Britkom Limited
Agent location: Opposite Cocobod, Tema Comm. 3
GPS code: GT-180-9174
Operating hours: Monday-Saturday 07:00-21:00
Contact details: 501464723
Agent name: C.E-Wood Processing And Trading
Agent location: Inside The Timber Market, Tema Community 1
GPS code: GT-011-2972
Operating hours: Monday-Saturday 08:00-17:00
Contact details: 501464723
Agent name: Different Shades Enterprise
Agent location: Near The Starbite Restuarant, Tema Comm 7
GPS code: GT-004-3345
Operating hours: Tuesday-Sunday 08:00-20:00
Contact details: 501464723
Agent name: Jenni K. Ventures
Agent location: Inside The Top Oil Fuel Station Next To The Comm 25 Shopping Mall, Tema Comm 25
GPS code: GN-0544-4308
Operating hours: Monday-Friday 08:30-17:00
Saturday 09:00-15:00
Contact details: 508407312
Agent name: Marnicad Enterprise
Agent location: Kpone Car Park, Kpone
GPS code: GK-0013-5065
Operating hours: Monday-Friday 07:30-17:00
Contact details: 501464723
Agent name: Menokatz Business Enterprise
Agent location: Near Regrafix Printing Hub, Kpone Barrier
GPS code: GK-0185-8861
Operating hours: Monday-Saturday 07:00-17:30
Contact details: 501464723
Agent name: My Kids Pride Links
Agent location: Opposite Gcb Bank, Tema Comm 2
GPS code: GH-054-0285
Operating hours: Monday-Sunday 06:00-20:00
Contact details: 501464723
Agent name: Sales Blazers Agency
Agent location: Adjacent Vitaltiy Health Insurance, Tema Community 11
GPS code: GT-163-7079
Operating hours: Monday-Friday 08:30-17:30
Contact details: 501464723
Junction Shopping Centre branch
Shop 14
Intersection of Beach and Ashaiman-Klagon Roads
Nungua
Accra
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
Accra Branch
Ground Floor Accra Financial Centre
Cnr of Independence and Liberia Avenue
Accra
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
Accra Mall Branch
Plot No. C11, Spintex Road
Accra, Shop Numbers 67 & 68
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
Achimota Mall Branch
Parcel No.9563, Block 11, Section 158
Situate at Achimota, Shop Numbers 93 & 95
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
West Hills Mall Branch
Plot Areas A, B and C West Hills Mall
Limited situate at Dunkonah - Accra
Shop Numbers 77 & 79
Business hours:
Monday - Friday: 08h30 - 16h00
Saturday: 09h00 - 14h00
This agreement records the terms and conditions that applies to the Bank's non-face to face remote banking service channels, which includes Online Banking (excluding Online Banking Enterprise™), Cellphone Banking ("service channels"), First National Bank.mobi, and First National Bank App.
It forms an agreement between First National Bank Ghana Limited, with registration number 72041 ("the Bank") and the Bank's customer and if applicable, those natural persons the customer has chosen to access and/or transact on its accounts, using the service channels ("users"). For convenience, in this agreement "you" or "your" refers to both "the customer and user(s), or the customer or a user, as the context requires" and (where appropriate) also refers to any separate legal entity, such as a company. In this agreement "we", "us", or "our" only refers to the Bank. This agreement governs your and our rights and obligations when you use any of the service channels. You will become bound to the most recent version of this agreement when you register to use any of the service channels; obtain access rights; access mechanisms and/or access codes to use any of the service channels; or when you use any of the service channels, whichever happens first. Before you can use the service channels you must register on the service channel. First National Bank Ghana customers refer to www.firstnationalbank.com.gh ("the website") for more information on how to register for the different service channels. To use the service channels you must be at least 18 years old or have your parent/legal guardian's consent or be emancipated. By registering to use the service channel you confirm that you are at least 18 years old or have your parent/legal guardian's consent or have been emancipated, as the case may be.
Please also see our Privacy Policy (found on the website or from the branch), which explains how, and when we collect, use, share and store your personal information. Nothing in this agreement must be interpreted to exclude any rights granted to you by any applicable law.
Certain products and services that you use or access via the service channels are subject to their own terms and conditions, such as the Bank accounts or services you access, your ATM card, credit and debit card. This agreement (governing the use of the service channels) must be read together with, and forms part of, each product agreement. In the event of conflict between this agreement and such other terms, the provisions of such other terms will prevail to the extent of the conflict. Prepaid products are subject to the terms and conditions of the applicable Network Operator or service provider. Please ensure that you access the relevant terms and conditions prior to purchase. If you do not agree with the terms of the operators you are advised not to purchase the products.
You must also comply with the guidelines published on the service channel from time to time. If there is a conflict between this agreement and such guidelines, this agreement will override the guidelines.
From time to time we may include hyperlinks to terms and conditions ("Terms") on the service channels which are available elsewhere. Where it is not possible to use a hyperlink we may refer to the Terms on the service channel. You must follow our instructions or follow the hyperlink and read the Terms, as they form part of the agreement between you and us. If the service channel you are using does not enable you to access the Terms via a hyperlink or if we merely refer to the Terms you must visit our website, our branches or contact us or follow our instructions, to obtain a copy of the Terms.
Refer to our pricing guide for more information on any monthly access fees or transaction fees that apply. A copy can be obtained on the website, or from any First National Bank Ghana branch. Fees (if applicable) will be debited from your nominated bank account. If you don't pay our fees we may refuse you access to the service channel.
For security, identification and verification purposes, when using the Bank's service channels, you will make use of a variety of access codes to identify yourself, such as your access number, Personal Identification Number ("PIN"), Mobile Banking Personal Identification Number ("MOPIN"), card number, account number, User ID and Password, etc. These are all called your "access codes". You are responsible for keeping your access codes secret. Only you may use your access codes. You must not give/show your access codes to anyone else, including anyone who is from the Bank or claims to be from the Bank. Do not keep your access codes together with other Banking documents or any devices you use to gain access to the Bank's service channels (e.g. your cellphone). The customer has the right to demand the return of any physical devices we provided to its users. The customer, however, is not entitled at any time to use, have any knowledge about or access to any user's access codes. When the customer repossesses such physical access device the customer must notify the Bank in writing or via the helpline, and the card or device must be destroyed or returned to the Bank. You must also follow the tips for creating/safeguarding your access codes, as published in the Bank's Security Centre from time to time. It is your responsibility to ensure that you have the requisite anti-malware for your device. You may not register for the service or access the service channel using someone else's access codes, information or device. Because we deal with you remotely (non-face-to-face) you authorise us to act on and accept all instructions/transactions ("transactions") that occur after your access codes have been entered or applied. We are entitled to assume that all such transactions have been authorised by you, even if such transactions took place without your knowledge or consent or were not authorised. This will not apply to transactions that occur after you have requested that we disable any access code. You must tell us immediately if you know or suspect that your access code(s) have been lost, stolen or may be misused. If there is a dispute about this, the duty is on you to prove that you notified us accordingly. After we have disabled your access codes we can reject instructions received after such access codes were disabled. We may also (if possible) suspend or reverse instructions received (but not yet processed) before the access codes were disabled. We may refuse to process instructions/communications or can disable your access, if you don't meet the verification criteria required by us from time to time.
You agree that the Bank can obtain your cellphone number from your network operator. For your protection, the Bank may (but is not obliged to) use your cellphone number for authentication purposes.
Certain account balance information that is provided on the service channels may be delayed and may therefore not reflect recent transactions. You can confirm your account balance information by contacting us.
Unless clearly stated, all material on the service channel merely constitutes an invitation to do business with us. It does not constitute advice or an offer or solicitation to buy or sell, to dispose of, or enter into any investment or transaction.
Instructions received will not be processed if funds are not available
Any instructions we receive, including an instruction to pay a third-party or transfer funds between your accounts will be subject to the availability of sufficient funds. If you do not have sufficient funds in your account we will not carry out the instruction.
Instructions will not be processed if they exceed the transaction limits set by you or the bank
All instructions we receive, including an instruction to pay a third-party or transfer funds between your accounts, are subject to the transaction limits set by you or the Bank. If you have exceeded your transaction limits we will not carry out the instruction. Contact our call centre.
When you register to use any of the service channels you can appoint other person(s) ("user/s") to perform transactions and/or give the Bank instructions, or view account information on your behalf, via the service channels. By allowing a user to access the account via the service channel, you give that person the authority to act as your authorised agent. Any act or omission by the user will be attributed to you and will be regarded as your act or omission.
Changes to a user's access rights
You must notify us immediately when any user's access rights must be changed or cancelled by completing and signing the required mandates/bank form(s). Any cancellation of, or change to a user's access rights will not affect any instruction submitted by the user before we have confirmed that the change has been made.
The bank is not responsible for incorrect information or incomplete instructions
You are responsible for giving us correct and complete information and instructions when you transact. We do not check or confirm any information, including the identity or bank account details of the recipients of any funds. It is your responsibility to check that the information you give us is correct. We will not be liable for any loss or damage if you provide the wrong or incomplete information. We will not be liable if you fail to complete an instruction or if you do not follow our instructions.
We do not verify or confirm instructions
We can, but are not required to, request confirmation or verification of any transactions/instructions that you have submitted.
We can, but are not required to, request confirmation or verification of any transactions/instructions that you have submitted.
Certain transactions cannot be reversed or stopped once confirmed by you/finally submitted to us, including, the purchase of pre-paid products. You are advised to ensure that you check the recipient details or details of your prepaid purchase prior to concluding the purchase to avoid inconvenience.
Unless otherwise stated by us (on the service channel or otherwise), all transactions will be subject to the same turnaround times that apply to the same transaction, account and customer, when concluded at any First National Bank Ghana branch. Please also refer to the guidelines published on the service channel from time to time.
When we will be deemed to have received instructions and communications from you
You may not assume that we have received an instruction until we have specifically confirmed receipt of that instruction, or given effect to that instruction, whichever happens first. Messages of an "automated nature" or messages that were sent using auto response software or programs must not be regarded as a response or confirmation. If you don't know whether a transaction has been sent/received or processed you must contact us. You must not resubmit an instruction as this can result in the same transaction being processed again. If this happens you will be responsible for such duplicated transactions.
We may record our communications with you, including our telephone conversations and we may monitor use of the service channel
For purposes of security, to maintain the integrity and security of our systems and the service channel, or to investigate and/or detect any unauthorised use of the service channel and our systems, for customer care or when the law requires us to do so, we may monitor and record communications/traffic on the service channel. You hereby agree that we can monitor and record your communications/transactions with us or your use of the service channel.
Note: This section only applies where the fraud was committed by persons other than persons who have been authorised to act on the account holder's behalf. We will investigate any loss that a customer suffers which is alleged to have occurred as a result of fraud. You must inform us immediately on becoming aware that a suspicious transaction has taken place and must open a case at the nearest Police Station. You will be required to co-operate with us and the Police in any investigation.
We will reimburse you once it has been established that you suffered financial loss as a direct result of the fraud provided:
If you use notification services such as inContact then the terms and conditions that govern inContact will also apply to you.
You agree that we can send you information about the service channels or this agreement by any means, including by publishing a notice on the service channel itself or using electronic means, including SMS or email.
You alone are responsible for making sure that you have the necessary hardware, software and access to third-party communication services to make use of the service channels. You alone are responsible for paying the costs of obtaining the necessary hardware, software or third-party communication services. For example if you want to use Cellphone Banking you need to obtain the recommended cellphone and software, and are responsible for paying the relevant cellphone network service provider charges that you incur when using the service channel.
No warranties, whether express or implied, are given in respect of the service channels or the value added services, including in respect of their performance, quality; security; suitability; content; information; availability; accuracy; safety; or reliability.
Customer and users use service channels and value added services at their own risk - the bank is not liable
You will use the service channel and the value added services ("the services") at your own risk. You hereby indemnify the Bank against any claims by third parties or loss the Bank suffers which arises from your use of the services or your breach of this agreement. For purposes of this clause "the Bank" includes its affiliates, shareholders, agents, consultants or employees, in whose favour this constitutes a stipulation for the benefit of another. Although the Bank has taken reasonable care to prevent harm or loss to you, the Bank will not be liable for any kind of loss or damage you may suffer, including direct, indirect, special, incidental or consequential damages, because of your use of, or inability to use, the services. This applies regardless of when or how such loss/damage arose (contract, delict or otherwise) and regardless of whether the loss/damage was foreseen or reasonably foreseeable by the Bank. This will not apply where the loss/damage arose because of the Bank's gross negligence or wilful intent.
In addition to the above the Bank is not liable for the following:
We respect your privacy. Our privacy policy is incorporated into this agreement and forms part of it. It can be viewed on the website or requested from your branch.
NOTE: Information that is transmitted over an unsecured link or communication system is susceptible to unlawful monitoring, distortion or access. For your safety you must follow the security tips/recommendations given to you via the service channels from time to time and published at our online Security Centre on our website.
You must never disclose your access codes to any person, including any staff member of the Bank or any person claiming to work for or representing the Bank in any way. You must (where applicable) log off from the service channel (e.g. Online Banking) when you have finished transacting. You must use recommended hardware and software. Failure to do so may result in the service channel not being available or not operating properly. Failure to do so may also expose you to security risk.
The service channels and value added services may not be available from time to time due to routine maintenance or emergency repairs or because of the unavailability of electricity, any telecommunication system or networks. In this case you must use the Bank's other available service channels and take reasonable steps to minimise/prevent your loss or risk. Refer to the guidelines published on the service channels from time to time.
The bank may change, suspend or cancel the service channels or value added services
We may stop providing the service channels or value added services any time. We will however, notify you of this within a reasonable time of these changes being made. You agree that a notice published on the website or a notice sent to you via an email, an SMS or via post will be sufficient notice to you. You will be regarded as having accepted all transactions and changes to your account settings made via the service channels unless you notify the Bank of your objection within 5 (five) hours of receiving a notification from us, by any means, including inContact and inContact Pro. You must ensure that the Bank has the correct contact details, including cellphone numbers, email addresses and postal addresses for purposes of sending you notifications, including those to be sent for purposes of inContact and/or inContact Pro.
We cannot guarantee the accuracy or arrival of any communication, as we may depend on external service providers for delivery.
The bank is not responsible for links to third-party content, products or services
For your convenience only, the service channels may allow you to view third-party websites or content or purchase content, products or services provided by third parties. Even though we may make third-party websites, content or products or services available to you, we do not endorse or recommend the third-party or its products or services. You are alone responsible for deciding whether the third-party or its products or services meets your requirements. Terms and conditions and rules may apply to those products and form an agreement between you and the third party. You alone are responsible for obtaining the terms and conditions or rules that apply to you and the products or services.
We have no control over such third parties or their products or services. We will not become a party to any disputes between you and the third party. You alone are responsible for ensuring that the transaction is lawful. We will not be liable for any loss or damage you suffer, whether directly or indirectly, as a result of a third-party or its products or services or your use of the products or services. You alone take the risk of using or purchasing third-party products or services. You hereby indemnify us fully against any loss or damage you may suffer, or cause, in this regard.
The bank is not responsible for third-party software
From time to time we may make third-party software/applications ("software") available for download via the service channel. You will be bound to the license terms of the software licensor. You hereby indemnify us if you breach the license conditions. We make no warranty about the software, whether express or implied. You download and use the software at your own risk.
The bank owns the intellectual property in the service channels and its content
The contents of the service channels, including all registered and unregistered trade marks, constitutes our intellectual property rights. You may not copy, reproduce, display or use any intellectual property in any manner whatsoever without our prior written consent. Nothing on the service channels must be seen as granting any licence or right of use of any intellectual property. You may not establish any connection, including via a hyperlink, frame, meta tag or similar reference, whether electronically or otherwise to any part of the service channel or the website without our prior written consent.
The Bank can amend this agreement
We reserve the right to amend this agreement or add new terms and conditions for the use of the service channels or value added services at any time. If you do not agree to the changes, you have the right to terminate this agreement before the expiry of 7 (seven) days after the changes take effect. If you do not notify us of your intention to terminate the agreement within this period, you will be deemed to have accepted the amended agreement/new terms and conditions.
No changes to this agreement and no waiver of any of the Bank's rights are binding unless reduced to writing and issued or signed by the Bank's duly authorised representative/s. You may not amend this agreement. A certificate issued by a duly authorised Bank employee, whose authority need not be proved, will serve as proof as to which version of these terms as applied to you.
How and when we or you can terminate this agreement
We can at any time terminate this agreement and/or the user's right to use the service channels, after giving you reasonable notice. This will not affect instructions given to us via the service channels before termination.
We reserve the right to terminate this agreement and your access rights immediately if any or a combination of the following happens:
You may terminate the agreement by notifying us in writing or by contacting the relevant Bank's help lines. In the event of termination you will remain liable to the Bank for all transactions, instructions and fees. It is your responsibility to cancel scheduled top ups and any recurring services or payments you have set up using the remote banking channel.
Any communication from us to you will be deemed to have been sent at the time shown on the communication or on the Bank's transmission logs. In any proceedings or dispute, the Bank's records certified as correct by the Bank's employee in charge of the service channel, will be sufficient proof of any instructions a user has provided/transaction a user has performed on the service channels, the content or services on any service channel or value added service, unless you can prove the contrary.
Where dates and times need to be calculated the international standard time (GMT) plus 2 (two) hours will be used. The indulgence, extension of time, waiver or relaxation of any of the provisions or terms of this agreement, or failure or delay on the Bank's part to exercise any of its rights will not operate as an estoppel against it nor shall it constitute a waiver by use of such right. We will not thereby be prejudiced or stopped from exercising any of our rights against you which may have arisen in the past or which might arise in the future. Any provision in this agreement which is or may become illegal, invalid or unenforceable shall be ineffective to the extent of such prohibition or unenforceability and shall be treated as if it were not written and severed from this agreement, without invalidating the remaining provisions of this agreement.
This agreement will be governed by the laws of the Republic of Ghana without giving effect to conflict of laws provisions.
This agreement applies to you if you use any of the following banking service channels: First National Bank Online Banking, First National Bank Cellphone Banking, First National Bank.mobi, First National Bank Banking Application for smart phone and tablet (First National Banking App) and Telephone Banking.
Incorrect or incomplete instructions
Verify or confirm instructions
Availability of service channels
Remote Banking Agreement
Familiarise yourself with the terms used in the agreement, so you always know what you are agreeing to.
The agreement
This agreement applies to you if you use any of the following First National Bank Ghana banking service channels: Online Banking, Cellphone Banking, banking application for smartphones and tablets (First National Bank Ghana Banking App) and Telephone Banking.
